Frequently Asked Questions

Here you will find answers to commonly asked questions, for our physio services, studio, paddleboarding & online studio Flow Connected

If you have any further queries, please get in touch

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Studio FAQs

  • We work hard to take the confusion out of classes; all our classes are suitable for everybody. The aim is to show up, focus on moving in a way that feels good for you & learning how to tune in and work with your body, getting to know it & trust it more each week. We can offer support & adaptations so you can feel reassured you are getting the most from the class

  • Just yourself! We provide all equipment, tho you are welcome to bring your own mat if you wish! Some choose to bring a bottle of water.The best clothing is leggings/shorts and a not too baggy tshirt/vest top. Some people like an extra layer for the relaxation at the end of class

  • No, we do offer initial appointments, which is really helpful for anyone who has any reservations about joining a class, or if you have any medical history which may require our physio support and reassurance before you begin. You can get in touch here to discuss

  • All our bookings are done via Instabook. To select a class or manage your bookings, simply log into your Instabook account and click ‘Book’ or ‘Cancel’.

    If you cancel more than 24 hours before a class your credit is refunded to your Instabook account

    Memberships automatically renew each month, you can cancel at any point by heading to the Credits menu under your account

  • We are based just off Barton Hill Road in Torquay, TQ2 8JJ. You can search for us on google maps or use What 3 words nosedive.universes.glitter

    There is ample free parking in the car park, please see the map below for more information

  • There are coat hooks and lockers for your possessions if you need to bring anything to the studio, as well as a WC and kitchen We also have plenty of free parking in our car park.

    We take no responsibility for your valuables so please consider what you bring to the studio

Clinic FAQ

  • Good question. If you have physical pain then there is a strong possibility that it may be related to muscles, bones, tissues or your postures & activities. It is always worth discussing with a physio your condition and we are happy to have a brief chat with you over the phone if you call Katie on 07876 140160 or email some information here

  • This comprehensive appointment will be tailored to meet your needs. We will take a thorough history of your problem, talk through a plan & offer the appropriate treatment, as well as send you home with an action plan

  • We will never ask you to book or pay for a number of sessions in advance, our aim is to work with you to restore normal movement and reduce pain, ideally providing you with the confidence and tools to do so as quickly as possible

  • Loose fitting clothing (shorts and a camisole top for ladies is recommended)

    Trainers (if appropriate)

    A list of your current medication and relevant past medical history

    Any medical reports such as previous treatments, diagnoses or imaging (X-ray/MRI reports)

  • We are based just off Barton Hill Road in Torquay, TQ2 8JJ. You can search for us on google maps or use What 3 words nosedive.universes.glitter

    There is ample free parking in the car park, please see the map below for more information

  • Physiotherapy is a broad term that covers a range of techniques, depending on the area concerned. We specialise in musculoskeletal physiotherapy, so pain/limitations with your tissues/bones/joints or movement issues.

    Physio includes a thorough expert medical assessment of problem as well as treatment including techniques such as manual therapy (including massage), exercises, acupuncture & education

    A Chartered Physiotherapist is a protected title which means you have a degree level qualification in Physiotherapy & are regulated by the HCPC

Paddle FAQ

  • Great - you’ve come to the right place! We offer a Ready to Ride which is a 2 hour session that goes through all you need to know to get you up & paddling safely

  • Yourself. We provide all equipment for the session, including board, paddle & leash & safety equipment.

    You can leave your keys in our van as well as any valuables (at your own risk).

    We will advise you on appropriate clothing depending on the conditions.

    We always recommend bringing a towel, change of clothes & bottle of water for afterwards. We don’t recommend wearing expensive sunglasses in case they fall off - a baseball cap or similar work well if it is sunny

  • Yes please! Our club is very casual - it is open to everyone who is comfortable paddling in open water. We advise you complete our Ready to Ride first as we go through all the safety aspects you may not have considered, but if you are familiar with paddling we also have an Improvers session which covers this

    We run these sessions via our mailing list (sign up above), so when we have a session on, we email you with all the booking info.

  • All our bookings are done via Instabook. To select a class or manage your bookings, simply log into your Instabook account and click ‘book’ or ‘Cancel’.

    If you cancel more than 24 hours before a class your credit is refunded to your Instabook account

  • Our studio is based just off Barton Hill Road in Torquay, TQ2 8JJ. You can search for us on google maps or use What 3 words nosedive.universes.glitter

    However, we run our sessions from various locations, depending on the conditions, so we will always email you with where we are going to give you the best experience in a variety of paddle areas

  • Absolutely! Please get in touch with what you are looking for & we can create something special for you

  • Our sessions vary, we don’t run at specific days/times because we want to make the best of the conditions. Generally we paddle early morning, evening or at weekends to get the calmest waters & less busy periods. We run the sessions as a mailing list (sign up above!), so if you are interested, sign up then we send out an email with all the info to sign up to any available sessions that take your fancy.You can also make requests and we do private group bookings too, just get in touch for more info

Flow Connected FAQ

  • Flow Connected is an online studio membership, aimed at opening up more time & opportunity for you to move & feel good

  • Flow Connected is £15 per month & includes a free 14 day trial. Your month rolls from when you sign up & you can cancel at any time

  • Monthly full practices, including yoga, pilates, fitness, barre, meditation & wellbeing tips, as well as a library of shorter physio-led wellbeing resources & playlists to accompany each month’s practice

  • You are able to cancel your membership at any point & it will finish at the end of your current month

  • No, the beauty of this membership is that you get access to all our archives, giving you hundreds of extra opportunities to move

  • Yes, you get 14 days free access when you sign up. This will automatically roll into our £15 a month membership, but you are able to cancel at any point during this period by heading to your Instabook account

  • With hundreds of classes & the chance to filter to choose calm, energy etc… we definitely have a lot of content for everyone. Plus we are physios & always asking for suggestions & feedback to make it even better for you

Feel empowered with a class at Flow Studio, Torquay

Whether you’ve got a specific goal, looking for something new or not sure what you want, our amazing guides & welcoming community will help you feel right at home at Flow Studio

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