At Flow we pride ourselves on the quality of our service. All treatments and classes are carried out by an HPCP Registered Physiotherapist. Our aim is to get you back on your feet as quickly as possible, relying on your recommendations rather than asking you to pay upfront for multiple treatments. We promise that you will never be asked to block-book treatment and only ever pay for what you need, discussing with you what your requirements are and keeping you in control and allowing you to make decisions with our advice and guidance.
Flow Physio & Pilates accepts cash, cheque, card payment and Paypal for your convenience. If you are unable to make an appointment or class you have booked then please let us know in writing with 24 hours notice or regrettably you will be charged.
Acupuncture treatment is offered following a thorough Physiotherapy assessment. This ensures that the most appropriate treatment can be offered and you are carefully screened to make sure acupuncture is safe for you.
* Because we want to make sure that we offer the best possible massage to suit your needs, all first appointments are an hour. This gives us time to find out a bit more about you and any relevant medical history.
*We recommend that you complete our One-to-One Introduction to Flow Pilates classes prior to booking a group session. This is to ensure that you are familiar with the basic Pilates principles, are aware of any adaptations requires to meet your needs and that you feel confident in your technique.
**Pre-paid class credits are valid for 10 weeks for the 6 class pass and 16 weeks for the 12 class pass from date of payment. This is to ensure you get the most from coming along to our classes. You are welcome to book into different classes or multiple classes each week using your credits